Privacy & Terms

Our commitment to protecting your data and ensuring transparent service.

Privacy Policy

Last Updated: September 2024

1. Introduction

At Infonex Pty Ltd, we are committed to safeguarding your privacy while using our services. This Privacy Policy explains how we collect, store, and use the data you provide when interacting with our systems.

2. Data We Collect

When you interact with our systems, we collect and store the following types of data: • User Questions: We store the questions or queries you submit for the purpose of improving our services. • Metadata: We may also collect metadata such as timestamps, session details, and general usage patterns for system optimization.

3. How We Use Your Data

The data collected is used for: • Service Delivery: To provide accurate and context-aware responses. • Service Improvement: To enhance performance and accuracy. • Research and Development: For improving our algorithms and capabilities.

4. Sharing Your Data

We do not share your data with third parties except: • When required by law. • To trusted third-party service providers with strict privacy controls in place.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption and access controls.

6. Your Rights

You have the following rights: • Access: Request access to the data we store about you. • Correction: Request correction of any inaccurate data. • Deletion: Request deletion of your data. Contact us at team@infonex.com.au to exercise these rights.

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be communicated via our website.

8. Contact Information

Questions about this Privacy Policy? Contact us at team@infonex.com.au.

Terms of Use

Last Updated: September 2024

1. Acceptance of Terms

By using our services, you agree to these Terms of Use. If you do not agree, please do not use the service.

2. User Responsibilities

You agree to: • Provide accurate and lawful information when interacting with our systems. • Not use the system for illegal, harmful, or malicious purposes.

3. Intellectual Property

All intellectual property related to our systems is owned by Infonex Pty Ltd or our licensors. You are granted a non-exclusive, non-transferable license for personal or business use.

4. Limitation of Liability

Our systems are provided 'as is' without warranties of any kind. We are not liable for any damages resulting from the use of our systems.

5. Governing Law

These Terms of Use are governed by the laws of Australia. Any disputes will be handled by Australian courts.

6. Contact Information

Questions about these Terms? Contact us at team@infonex.com.au.